Krispy Kreme Promotes “KKK Wednesday” on Facebook

It’s that time of the week! Another fantastic teachable moment born of my one simple philosophy, “TAKE TIME TO THINK!”

A Krispy Kreme Donut location in the United Kingdom released a weeklong series of in-store events to bring in business during the midterm break for students. Included in the activities are board-games, face painting and coloring pages.

On Wednesday, however, the week of fun took a turn with a promotion entitled “Krispy Kreme Klub Wednesday” which was meant to be a day for kids to come in a decorate their own donuts. The event title was shortened to “KKK Wednesday”.

KKK is, of course, more infamously associated with the Ku Klux Klan, a white supremacist hate group. Users following the location on Facebook were quick to point this out once the advertisement went live.

Oops.

The gaffe apparently went unnoticed by the creator of the advertisement (seen here) and all those who approved it.KrispyKreme

“We do believe this was a completely unintentional oversight on the part of our longtime franchise partners in the U.K.,” according to a statement released by company spokesperson Lafeea Watson and I completely agree.

This was an honest, yet completely avoidable mistake if everyone involved had taken those few extra moments to think and look at the bigger picture.

The event was isolated to the singular store in Hull, United Kingdom and all promotion materials have since been removed from official social media for the store. That hasn’t stopped this story from going viral, earning it world-wide attention.

“We are truly sorry for any inconvenience or offense this misstep may have caused our fans,” the company statement says, also noting that the location would be “taking greater precautions with their publicity materials in the future.”

So again I ask everyone to learn from this mistake and always remember to Take Time To Think!

Josh Gunderson is an award-winning Bullying Prevention and Social Media Specialist. Josh has appeared on MTV, Comedy and National Geographic. For more information about Josh and his educational programs please visit www.HaveYouMetJosh.com

You can purchase Josh’s book “Cyberbullying: Perpetrators, Bystanders & Victims” on Amazon! Available in paperback or for Kindle.

Texas Teen Fired Via Twitter Goes Viral

If I’ve said it once, I’ve said it a million time: TAKE TIME TO THINK!

A young teen in Dallas, TX found herself out of a job before even starting after a tweet was spotted by her manager.

JetsPizzaThe teenager in question, Cella, posted on her twitter account “Ew I start this f*** a** job tomorrow” with a series of thumbs down emoticons.

The tweet was spotted by her manager who responded with, ““No you don’t start that FA job today! I just fired you! Good luck with your no money, no job life!”

It would seem that the firing over the social media site didn’t bother Cella who later posted, “I got fired over twitter” and has since been relishing in the “fame” cause by attention to the story.

The manager, Robert Waple, responded to her candid attitude with a second tweet stating, “Working register, taking phone orders, making subs/salads. Eating free pizza. How hard would that have been?”CellaEdit

In the time since the incident took place Waple has cleared, not deleted, his account while Cella has been actively retweeting the praise and comments flooding her way.

“who needs that f** a** job you’re famous,” commented one admirer.

There is a lesson to be learned on both side of the table here when it comes to the misuse of Social Media.

For Cella, while the “instant fame” may be endearing to her now, the backlash in the future may end up costing her future employment. With this story being broadcast over major new outlets, it puts her name and face everywhere in a very negative light.

It’s important for young social media users to understand that incidents like this are “flash in the pan” fame that seem great at first but with no staying power, fades just as fast.

The long term effects of her actions will end up costing her in the future.

There’s also a lesson to be learned by her manager who has certainly been gaining negative attention since the incident.  The incident was cause for comment from his parent organization who released the following statement to news outlets:

“The location in question is an independently owned and operated franchise store. Jet’s America, Inc., as the franchisor, cannot dictate the employment practices or decisions of independently owned and operated franchise businesses…Nevertheless, Jet’s regrets to see the manner in which this situation has been handled by the parties involved.”

Waple cause himself some serious damage in this incident as well. For his own franchise he could potentially leave a sour taste in customer’s mouths who don’t appreciate his reaction to the situation. He also causes harm to his brand as its name is being dragged through the mud with this incident.

The situation was poorly handled by both parties and should be a lesson in social media etiquette for all. I have seen my fair share of people, young and old, lose out on opportunities for education and employment opportunities for tweets, status updates and photos. Additionally I’ve seen people lose their credibility for the same.

Take those few extra moments each time your online to think about what you’re about to post and how that one post can cost you more than you could ever imagine.

Josh Gunderson is an award-winning Bullying Prevention and Social Media Specialist. Josh has appeared on MTV, Comedy and National Geographic. For more information about Josh and his educational programs please visit www.HaveYouMetJosh.com

You can purchase Josh’s book “Cyberbullying: Perpetrators, Bystanders & Victims” on Amazon! Available in paperback or for Kindle.

What Everyone Should Know About Facebook Messenger: Myth vs Reality

It would seem that we have once again found ourselves in a position of being mad at Facebook. I’m not surprised at the issue seems to come up every other year or so. The popular social networking site will make a change, we’ll all get super mad and hate it, there will be threats of shutting down our accounts in protest, and then we get over it, carrying on as normal.

I’d like to take the time to welcome Facebook Messenger to the madness.

This first thing that I’d like to point out is that Messenger is not something new the Facebook just threw us out of left field, in face it hasFacebook001 existed since 2011. In its infancy, it was up to users whether or not they’d like to use the app for messaging or stick to the mail Facebook interface. Personally, I jumped on the messenger bandwagon sooner rather than later because it allowed me to check messages without getting distracted by other’s updates or anything from Buzzfeed.

The only big change that has come up in the past few weeks is that the use of messenger is no longer optional. In order to create a faster and more streamlined experience for users, Facebook has separated the messaging interface entirely for mobile users.

So why the move? In reaction to the backlash, Facebook responded with:

We’re committed to providing a fast, reliable and fun messaging app that anyone in the world can use to reach the people who matter to them. That’s why we’re focusing just on Messenger and moving messages out of the Facebook app. People usually respond about 20% faster when they have Messenger, and we think they’ll find both apps useful in different ways.

The two apps work flawlessly with one another. If you are using regular Facebook and click on a message, you’ll quickly be bounced over to the chat window for that message. Essentially- it’s along the lines of a Kik Messenger with the difference being you can use it to make phone calls over a data connection.

But Josh, Big Brother Is Watching!

If the rumors are to be believed- Facebook has teamed up with the NSA and is working to spy on our every move. They would argue that I’m being so positive about the App because I’m afraid they’ll come for me in the night.

Not the case at all- besides I have an army of attack cats that will protect me from NSA ninjas.

Facebook002For some reason, when looking at the permissions required of the app, people flipped out. In the last week, I received a large number of e-mails from both friends and the general public, flipping out over the app permissions.

My reaction- they’re no different from any other app you are installing on your phone. Kik, Snapchat, Tumblr- they all ask for access to your camera, photos, contacts, location, etc. What Facebook Messenger is asking for is nothing new.

To quickly break it down for you:

Camera Access: Many people really enjoy sharing moments from their lives with others. Be it a group photo with Mickey Mouse at Disney World or a quick selfie in front of Cinderella’s Castle. Facebook messenger recognizes that and wants to help. In order to send those photos to your friends, the app needs permission to access your camera to take that photo.  They are not going to remotely turn on your camera to watch you dancing around your living room whilst lip-syncing into a water bottle to the latest One Direction song.  (Note: these are all things I have personally done in the last 24 hours)

Microphone Access: another feature of the app is the ability to call your fellow users. If you’d like the person you’re calling to hear you, the app needs permission to access the microphone.

Like many other apps you are using, they are not turning on your camera or microphone when the app isn’t in use. It won’t message your friends unless you want it to and the same for phone calls.

While many of the initial reports on the messenger have been corrected to give readers the appropriate information about the app, it’s important to remember that when it comes to news on the internet,  you should try to go to the source to get the full story rather than falling into the conspiracy theorists’ traps.

Josh Gunderson is an award-winning Bullying Prevention and Social Media Specialist. Josh has appeared on MTV, Comedy and National Geographic. For more information about Josh and his educational programs please visit www.HaveYouMetJosh.com

You can purchase Josh’s book “Cyberbullying: Perpetrators, Bystanders & Victims” on Amazon! Available in paperback or for Kindle.

New Ask.fm Owner Wants To Eliminate Bullying, Moves Company to the US

In summer of 2013, popular social networking site Ask.fm brought bullying back to the forefront of the minds of people around the world, sparking debates on privacy and digital responsibility (see What Parents Should Know About Ask.FM)

askfmofficeThe site allowed users to interact anonymously by asking and responding to questions. Naturally, young users took advantage of the ability to remain in the shadows of the internet and took to posting mean, threatening and harassing comments to users leading to a number of bullying related suicides.

In a quite deal for an undisclosed amount of money, Ask.fm has been purchased by the owners of popular dating app Tinder and will be moving the company to the United States.

The company behind the deal, IAC, will be working in conjunction with the New York Attorney General’s office and investing “millions” into making the web site safer for users.

A statement by the NYAG’s office reads:

Under the terms of the agreement, Ask.fm will revamp its safety policies and procedures, including creating a new online Safety Center, hiring a trust and safety officer to act as a primary safety contact, and establishing a Safety Advisory Board to oversee all safety issues. Ask.fm will also review user complaints within 24 hours and remove users that have been the subject of multiple complaints. An independent safety and security examiner will be appointed to examine the changes and report on compliance to the Attorney General’s Office for three years.

This is a major relief to parents and educators alike who have seen the site growing in popularity since its introduction in 2010. Today it boasts over 130 million users with roughly 700 posts made each second.

The brothers responsible for the founding of the web site will no longer be involved with its operations as a part of the deal.

“They had a laissez-faire, libertarian attitude,”  according Chief Executive of IAC, Doug Leeds, emphasizing that under the new regime, threats of violence and other distressing content would “not be welcome”.

Josh Gunderson is an award-winning Bullying Prevention and Social Media Specialist. Josh has appeared on MTV, Comedy and National Geographic. For more information about Josh and his educational programs please visit www.HaveYouMetJosh.com

You can purchase Josh’s book “Cyberbullying: Perpetrators, Bystanders & Victims” on Amazon! Available in paperback or for Kindle.

Fight the Bully: What Parents Can Do

I get asked a lot of questions. Seriously, I’ll show you my inbox sometime. It’s truthfully one of the best parts of my job, being able to impart wisdom that I have picked up from over five years of travelling around the United States and talking with people. ID-10063311Of all the questions I get asked, the biggest from parents has to do with the issue of bullying both in the real world and the digital. For myself and even my parents growing up, when it came to bullies we were told to “suck it up” and that it was a part of growing up. More and more we are learning that these attitudes are dangerous when it comes to the health and safety of our children. It’s not as simple as sucking it up. The digital world has changed how we interact with one another and that goes for bullying. The advent of social media and mobile technology has created a breeding ground for issues that are constant, permanent and unavoidable. Some Quick Facts On Bullying

  • 7in 10 young people are victims of cyberbullying.
  • 37%of them are experiencing cyberbullying on a highly frequent basis.
  • 20%of young people are experiencing extreme cyberbullying on a daily basis.
  • Facebook, Ask.FM and Twitter found to be the most likely sources of cyberbullying, being the highest in traffic of all social networks.
  • Cyberbullying found to have catastrophic effects upon the self-esteem and social lives of up to70%of young people.

Your Top Tool: Communication When it comes to students the one item I have on repeat is “take time to think.” For parents it’s much simpler: “COMMUNICATE!”

A tidbit I share all the time is how my mother raised us. Rather than lecturing about one issue or another, she would ask what we knew about something. She would take the time to get to know what we were into and who we were friends with. It was an easier time for her with the lack of mobile technology and social media but I think that this ideal can easily translate into the digital world.

Stay on top of what is going on in the world by following news stories about bullying and other online issues and talk to your kids about them. Ask them what they have heard and if they have any thoughts about what is going on. Checking in with them regularly and having conversations will help them feel more comfortable coming to you in the future with these types of issues.

By avoiding going into lecture mode, you will be establishing a great sense of trust for your kids. That’s what I loved about my mom. She hardly yelled or lectured and in turn we were more likely to come to her with problems.

Dealing with the Issues So what to do when your child comes to you with an issue? Keep that communication going. Ask your child what they would like you to do with the information they have given you. Do they simply want you to be aware of what is happening or would they like you to take action. If action is the answer, what kind? Talk to the other child’s parents? Talk to school administrators? Let them be a part of the decision making and they will feel more in control for themselves. It will teach them the valuable skill of standing up for themselves and not always relying on someone else (mommy or daddy) to take care of all their problems. Let them know that you are always and forever on their side no matter what!

Have your own thoughts? Please feel free to share them below!

Josh Gunderson is an award-winning Bullying Prevention and Social Media Specialist. Josh has appeared on MTV, Comedy and National Geographic. For more information about Josh and his educational programs please visit www.HaveYouMetJosh.com

You can purchase Josh’s book “Cyberbullying: Perpetrators, Bystanders & Victims” on Amazon! Available in paperback or for Kindle.

Image courtesy of Ambro / FreeDigitalPhotos.net

What Parents Should Know About Keek

This week’s entry comes from a parent in Nebraska who has asked about Keek. I will admit that I was a bit confused by the question regarding the app. Turns out that Kik Messenger and Keek are two completely different apps!keek

Keek is a Toronto based social networking service that allows users to upload video status updates also known as “Keeks.” Keeks can be created on a mobile device or through the Keek website using a webcam.

Videos uploaded to Keek are limited to 36 seconds (much longer than those on Vine and Instagram) and by the end of 2013 the app had over 58 Million users. Followers are able to comment on Keeks with their own videos or text responses and are able to share the videos on the app and through their own social networking sites.

Signing Up For The App
Once you’ve downloaded the app you are able to sign up through your Facebook or Twitter profiles or create an account using your e-mail address. Once your account is created, the app requests some basic information from you including your first name, birth date, country and a short bio.keek002

Privacy
Because of the information needed by the app for your profile, it does require that users be at least 13 to create and account and for users aged 13-18, that they receive parental permission.

Unlike other social networking sites, there are no options for users to set their content to private. According to Keek’s FAQs this option is coming soon but is still not an option for the almost 3 year old app.

Users to have the option of blocking others but it’s unclear if it only blocks them from commenting on content or from seeing the users all together.

Followers are also able to share your content onto their Keek feed as well as other social apps like Tumblr, Instagram, Facebook and a handful of others.

Using Keek
Once you are signed up and logged in, you are good to go. Using previously recorded videos or new content, you are able to post onto the app or website. Like many other apps, you use Hashtags or “Klusters” to make the video more visible to others looking for that particular content.

Once you post you are giving the option of sharing to your Facebook, Twitter and other social networking sites.

Users can also schedule posts (which is something that I use for Twitter to keep my feed active). This is also great because it might slow people down before posting potentially damaging content and make them think before it goes live to the world.

Content
The app’s end user agreement prohibits and sexually explicit content as well as anything that violates trademark or other people’s privacy. Like all these apps, the developers do their best to monitor content but rely heavily on users to report anything that would be deemed inappropriate.keek001

From my browsing of the site there wasn’t anything too awful (nothing as bad as what could be found on Vine). There was some borderline explicit content as well as people performing questionable acts, but a lot of it comes down to your comfort level with the content your kids are viewing.

Should My Child Be Using Keek?
My biggest issue with the app is the total lack of privacy and it should be a concern for parents as well.  I would probably still be against the app with privacy because I have concerns about anything that allows kids the opportunity to possibly share a little too much information or give revealing details about themselves.

Over sharing is a big concerns for apps like this and there’s a change of posting too much information or potentially embarrassing content that could affect your child’s future.

One of concern for parents, as always, are issues surrounding cyberbullying and I haven’t seen or heard too much from the app. Users are able to block and report hurtful or threatening content.

Do you have a questions about an app or social networking site? Please feel free to e-mail your questions to info@joshgunderson.com and I will do my best to find you the answer!

Josh Gunderson is an award-winning Bullying Prevention and Social Media Specialist. Josh has appeared on MTV, Comedy and National Geographic. For more information about Josh and his educational programs please visit www.HaveYouMetJosh.com

You can purchase Josh’s book “Cyberbullying: Perpetrators, Bystanders & Victims” on Amazon! Available in paperback or for Kindle.

 

Yik Yak (Don’t Come Back!)

If Ask.FM taught the world anything, it was that teenagers and the ability to remain anonymous cannot be mixed. In the summer of 2013, the popular Q&A web site became known worldwide after a series of bullying related suicides. Despite the public outcry, the site’s developers refused to aide in the investigation into instances of bullying and threats.

Social App newcomer, Yik Yak, found themselves being compared to the infamous Ask.FM this past week when stories of threats of violence and bullying caught the nation’s attention.

(Check out What Parents Should Know About Yik Yak to learn more about the app)

The app has been linked to the arrest of an Alabama teen for threatening to shoot someone, countless bullying incidents and bomb threats at schools in California, Georgia and Massachusetts.

Unlike it’s anonymous predecessor, the developer’s at Yik Yak have heard and responded accordingly to the outcry of parents and educators over the last week.

In what can only be described as an unprecedented move, Yik Yak has teamed with Maponics to license GPS data for over 100,000 public and private schools in the US. Using this data they are creating “geofences” around middle and high schools which will actually disable the use of the app while the users is within that area.yikyakbanned

As of early Thursday, these fences have gone live. In a statement, developer Brooks Buffington noted, “If for some reason the app is still accessible on a school’s grounds, all they need do is email us at yikyakapp@gmail.com and we’ll look into it ASAP.”

While I applaud this bold move by the developers, I see this as band aid on a knife wound.

Students will still have access to the app once they leave school grounds and the possibility of bullying, rumors and threats still exist.

It is worth noting for parents that the app is rated 17+ or mature. I encourage parents to set restrictions on their children’s devices to ensure they are not able to download these apps.

Josh Gunderson is an award-winning Bullying Prevention and Social Media Specialist. Josh has appeared on MTV, Comedy and National Geographic. For more information about Josh and his educational programs please visit www.HaveYouMetJosh.com

You can purchase Josh’s book “Cyberbullying: Perpetrators, Bystanders & Victims” on Amazon! Available in paperback or for Kindle.